Knowing vs Doing

Written By Srishti Sehgal

Knowing and doing are completely different problems.

I know how to cook healthier food. Actually doing it every day is another thing.

I know I should exercise regularly. But being consistent with it? Maybe not.

Training solves knowing, and it can do that reasonably well.

But most of the time, knowing is not the only problem.

This gap between knowing and doing is where behaviour change actually lives. And the funny thing is - it's filled with things that training can't even touch:

  • How is this new behaviour framed? Does it feel like something you want to do?

  • Are the conditions around you set up to make it possible?

  • Are people around you are doing the same thing?

We keep designing better training for a problem that isn't about training.

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Big shout out to Julie Dirksen for sparking some of these thoughts at the recent Learning Designers Community (LDC) event, and thank you Shraddha Rawat for inviting me to co-host.

Srishti Sehgal
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Learning Barters